FAQs
More FAQs- I think my hard surface floor's appearance should be improved, but I'm concerned about the price. What should I do?
- Will there be an odour after you clean the carpets?
- Do I need to do anything prior to the technician arriving for my scheduled service?
Consider the cost of non-action. Any finish will enhance the appearance of your floor in addition to providing protection. While refinishing your hard floor bears a cost, replacement of the floor due to neglect bears a much higher cost.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean of Ottawa cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.