Our Difference

People

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ServiceMaster Clean of Ottawa is 140 people strong. Our teams are handpicked for their positive attitudes and their commitment to do the job right the first time. We hire the best people and train them to work as an extension of your staff, devoted to making your home and your facilities run well and look great.

With experience in serving many industries, our expertise serves as shorthand to understand your compliance and security-related issues, as well as help us to develop and utilize the most effective and advanced cleaning methods and materials for your business environment. Our employees are security cleared and our subcontractors receive quarterly security clearance checks. We are IICRC-certified company.

ServiceMaster Clean of Ottawa understands the importance of insurance including WSIB and general liability. We want to make sure that both our customers and our employees are fully protected.

As a member of a national network, we rely on 65 years of proven expertise in commercial, residential, and janitorial cleaning services and safety and accessibility modifications. We leverage the research and development that goes into advanced cleaning technologies and methods. Backed by national resources, we are trained on advanced technologies, state-of-the-art equipment, and processes.

Our people offer you the highest level of performance.
At ServiceMaster of Ottawa our advanced technology refers to two approaches: cleaning and information technology (IT).

Go Green
ServiceMaster of Ottawa uses a patented Go Green Cleaning System to protect human health without harming the environment. The Ottawa Chapter of BOMA (Building Owners and Managers Association) is at the forefront of managing and creating buildings in a more resource efficient manner that will reduce negative impacts on health and the environment. Green cleaning is a component of this overall strategy, and plays a significant role in helping Property Managers, Facility Managers, and Building Owners achieve the “BOMA Go Green” certification.

Advanced cleaning technologies deliver health and safety benefits to people who live in the homes that we clean and to the workers who work in the buildings that we clean. Learn more about our environmental stewardship.

Data you can trust
Businesses throughout the world employ advanced technology to increase efficiencies and improve productivity. We do this too and the end result, if you are a Property Manager, Facility Manager or a Building Owner, is that we provide real-time data that you can trust.
   
Our proprietary janitorial management program is called ServiceLink® powered by CleanTelligent for Janitorial. It tracks and manages all of our janitorial services business functions for all of our customers.
 
Direction of Commercial Services is a program we use to schedule and manage our service types and monthly maintenance programs.
 
The ServiceMaster Clean of Ottawa fleet of vehicles is enabled with global positioning systems (GPS) to ensure the fastest route to our customers’ locations.

When you select ServiceMaster Clean of Ottawa, you’re choosing a Six Sigma company that has pledged itself to continuous improvement and delivering excellent service, from start to satisfaction.

We are ready to serve you:

Contact us - (613) 702-3385 l inquiry@smottawa.com
 


Processes

As an industry leader in commercial cleaning, ServiceMaster Clean is committed to the ongoing development of innovative cleaning procedures. Whether it‘s using environmentally healthy practices or extending the life of your carpet and other floor surfaces, we understand the power of a clean and healthy work environment. Not only that, but we listen to your unique needs and can provide a wide range of specialty cleaning services.

 


Technology

ServiceMaster Clean of Ottawa, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster Clean of Ottawa, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.

ServiceLink

ServiceLink is a janitorial service inspection, communication and tracking system that ServiceMaster Clean provides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed, simplify communication between our team and yours through email and text messaging and enhance the overall cleanliness of your building.

Products

ServiceMaster CleanSM has developed proprietary products to gently, but effectively clean your facility‘s carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

Cleaning for a Healthier Work Environment

We take our commitment to the environment seriously and have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products carry one or more certifications from third party organizations — that is organizations who are in the business of testing and verifying claims made regarding the product.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.


Go Green With ServiceMaster Clean


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