FAQs
More FAQs- Do I have to sign a long-term contract?
- Are all your employees background checked?
- Will carpet cleaning be disruptive to my business?
A contract is not a requirement. ServiceMaster Clean of Ottawa will develop a detailed proposal and task schedule that will both meet your needs and budget. At any time, you can make adjustments to your cleaning requirements, and your representative will then make changes as needed and advise of any pricing revisions. You may also cancel your commercial cleaning service with 30 days written notice
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Ottawa we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
The team at ServiceMaster Clean of Ottawa will work with you to schedule a suitable time, typically after hours. In the event that it is unfeasible to clean the entire area in one visit, we will develop a customized program to clean your carpets in sections. Our technician will also inform you of estimated dry times needed.